![]() Frequently Asked Questions About Technology EducationHow do I register? You can visit our Technology Education home page, and search for your class either by subject or by using the search box. Once you find the class you want, you can simply add the class to your cart and checkout online on our secure website. If you are not comfortable with online transactions, feel free to call us at (801) 581-7155 and we'll be happy to take your registration by phone. How do I register when my company or department is paying my tuition? If you are a University of Utah employee:
If you are not a University of Utah employee, call (801) 581-6061 to register and have an invoice created and sent to your company. Have your company mail the tuition check to the address on the invoice. Is there a registration cut-off date? You must be registered prior to the class start date. Class size is limited, and many of our classes fill, so you may want to register early. Since Technology Education classes are offered at a number of locations, we prefer that you register at least two weeks in advance, so we have time to order enough course materials. If I don't attend a class, will my tuition be refunded? No. You must officially drop the class to receive a refund. See drop/refund policy below. How do I drop/withdraw from a class? Continuing Education is committed to the quality of our classes, services, and instructors. If you are unsatisfied with your experience or unable to attend a course for reasons beyond your control, please contact us. We will do our best to provide a solution that meets your individual needs. Please keep in mind that in many instances, classroom space, instructor arrangements, and course materials are scheduled and purchased based on expected class enrollments shortly before the class begins. Therefore, we ask that you submit any drop requests four calendar days prior to the first day of class. This will ensure that you receive a full refund and allow us to adjust our class rolls appropriately. Drop requests can be made online or by phone (801-581-6461). Should you need to drop after four calendar days prior to the beginning of the class, please contact Technology Education directly at (801) 585-6061 so that we may identify the best option to meet your individual circumstances. Does the University's employee tuition reduction benefit apply to Technology Education classes? If you are a benefits-eligible University of Utah employee with more than six months of employment, you may use your 50% tuition reduction for Technology Education classes. Contact the Benefits Office at 581-7447 with questions about your eligibility. How do I apply to use my employee tuition reduction? You must complete and return (FAX or mail) the Tuition Reduction Application, which may be found at www.hr.utah.edu/forms/lib/TuitionReduction.pdf. This form only needs to be completed once per semester. Can I use the University's employee tuition reduction to register my spouse in Technology Education classes? If you are a benefits-eligible employee with more than one year of employment, your spouse may use your tuition reduction benefit for Technology Education classes. A Tuition Reduction Application must be completed and may be found at www.hr.utah.edu/forms/lib/TuitionReduction.pdf. See below for our policy concerning youth under 18 taking Technology Education classes. Contact the Benefits Office at 581-7447 with questions about your eligibility. Can my child who is under 18 sign up for Technology Education classes? Technology Education classes are designed for adult learners, 18 years of age and older. We occasionally make exceptions based on the instructor and the class material. However we do not permit students younger than 16 years old. Youth Education has a full range of technology classes suitable for younger learners. See youth.utah.edu for more information. How do I know which level of a specific class I need? Generally, it is best to start with the Level 1 classes, however, if your skills are more advanced, we do allow students to begin with intermediate classes. Technology Education staff offer academic advising. Please call (801) 581-6061 to discuss your ability level and specific needs. Do I need to take certificate program classes in a specific order? All of our classes and certificate programs are open enrollment. However, there is benefit to taking certain classes before others. Technology Education staff offer academic advising. Please call (801) 581-6061 to discuss your specific needs. How do I contact a Technology Education instructor? We do not provide students with our instructors' phones or email addresses. We will, however, take your contact information and relay that to the instructor, who will contact you. Please call (801) 581-6061 to request to have an instructor call or email you. Parking is available at all locations. Visit continue.utah.edu/sites/index.php for more directions. If you are enrolled in a weekday class at the Annex, you must have
a parking pass to park in the Annex parking lot. Passes may be
purchased at the cashier window on the first floor of Wing A. Passes
are $5 per day. Discounted passes for multiple days may be purchased.
Call Technology Education (801) 581-6061 for more information. Parking
is free after 6 pm and on weekends at the Annex. Can I use public transportation? If your class is held in the Annex, yes. The Fort Douglas TRAX stop is directly at the north end of the Annex's parking lot. Yes. For groups of 5 or more people we will develop and deliver custom training. We have the flexibility of delivering both our standard course content for custom groups, as well as developing specialized training, customized to your organization's specific needs. Will I need to bring my computer to class? No. All Technology Education classes are held in a computer lab with a work station for each student. Where can I get discounted software? If you are a University of Utah employee or matriculated student, you may find software at the University's Office of Software Licensing. Go to software.utah.edu for more information. If you are not a U employee or matriculated student, you may be able to purchase discounted software at the University Bookstore. How can I receive information about future classes? You may be added to Technology Education's email list or regular mailing list. Please call (801) 581-6061 or email edtech@aoce.utah.edu to request to be added to either or both lists. I still have questions. How can I talk to a human? Call (801) 581-6061.You may also submit your questions by using our web form. |