Online Classes for Real Estate Professionals — Frequently Asked Questions

To enroll online in an Online Real Estate Continuing Education Course:

1. Choose the course in which you would like to enroll from the Continuing Ed website (continue.utah.edu/realestate).
2. Click the "Add to Cart" button. Continue shopping or proceed to checkout.
3. Click the Checkout link or click the "View Cart" icon and fill out the registration form with their personal information and submit.

Students can also enroll by phone at 801-581-6461 or in-person at 1195 Annex on the University of Utah campus. Students will have access to RECampus within 1 (one) business day upon registration. Detailed instructions can be found in the New Student Information Packet, found on our RE website under "Getting Started."

Students have 12 months to complete their coursework. No extensions are available, however students may re-enroll in a course they have not completed once it has expired. Current course fees will be applied.

A full refund of the course fee, minus a $25 processing fee, will be processed only if the student:
- has submitted a refund request form to our offices within 7 calendar days after the date of registration, and
- has not completed more than one lesson following the course tutorial.

To withdraw from a course, call 801-581-8801 (toll-free 1-800-467-8839) or use our online contact form. Please include the following information in your email: name, phone, address, date of birth, student I.D. number (optional) and the course and section number (example: DEREL 613-001).

Petitioning for Exception to Refund Policy

Students with a compelling non-academic and/or personal emergency may petition for an exception to this policy by submitting a petition and supporting documentation to the Distance Education office. Contact our office for additional details.

Content Questions: If students do not understand the material covered in the course or have a question about what is covered, they should contact their instructor. If the instructor does not get back to students within 24-48 hours, contact the Distance Education Office for assistance.

Technical Questions: Students having technical problems can call Dearborn's Technical Support Hotline at 1-888-213-5124 (Monday through Friday 8 am to 8 pm CST and Saturday and Sunday 8 am to 7 pm CST).

All students registering for this online course must have a valid email address and the technical proficiency to surf the Internet, send and receive e-mail, and download PDF files. This course can run on either Windows-based PCs or Macintosh OS computers. This course requires an Internet connection, 56K modem or greater, and a browser requirement of Microsoft Internet Explorer version 5.5 or greater.

Students can still access the Internet using their AOL account. However, our courses work best with either Netscape or Internet Explorer. After connecting to the Internet using AOL, students should minimize the window and launch either Netscape or Internet Explorer to continue working.

Our online courses "remember" where you left off, allowing you to return to that section at a later time.

By completing a course evaluation. Students must submit a course evaluation for EACH COURSE THEY COMPLETE. You can find the evaluation link on our website on the "Getting Started" page, or go to: continue.utah.edu/realestate/realeval.php.

Once you have submitted your course evaluation(s), our office will verify that all coursework is complete and will notify the Division of Real Estate directly of your earned continuing education units. A Certificate of Completion will be mailed to you for your records. It generally takes 1 business day for us to report your CEUs to the Division of Real Estate. Please plan accordingly and contact our office Monday-Friday from 8 am to 5 pm if you need this process to be expedited.

Utah Division of Real Estate regulations do not require continuing education courses to include a final exam. However, students must successfully pass the mastery quiz following each course module in order to proceed to the next module and ultimately complete their course.

Yes, after completion of six months full-time eligible employment (at a .75 FTE or greater before the first day of class), employees may receive 50% off tuition for credit classes, as well as non-credit classes offered through AOCE. This benefit does not apply to classes offered through the Youth Education program. This benefit extends to an employee's spouse after an employee has worked full-time for one year, and unmarried dependent children under age 26 after completion of three years full-time continuous employment.

To use this benefit, eligible employees must fill-out the Tuition Reduction Agreement Form, available through the Human Resources department or online at www.hr.utah.edu/ben/forms/. Once completed, submit this form to the Benefits Department located at 420 Wakara Way STE 105, or fax it to 801-585-7375.

Employees must fill out one form for each term in which they want to take classes; the form does not carry over from term to term. Special fees attached to a class are not included in tuition reduction and must be paid in full. Please contact Continuing Education at 801-581-6461 for clarification of class tuition and special fees if needed.

No. Our online real estate continuing education courses are NON-CREDIT and therefore are not eligible for college credit. Our courses do award Continuing Education Units (CEUs) for licensed realtors within the State of Utah.

Read the policies on this page.

Jack Hamilton.

No. Our online real estate courses have been approved by the State of Utah Division of Real Estate for continuing education purposes only and DO NOT award pre-licensing credit.