Continuing Education & Community Engagement Non-Credit Course Drop and Refund Policy

Changed your mind or can't take the class?

Continuing Education is committed to the quality of our classes, services, and instructors. If you are unsatisfied with your experience or unable to attend a course, please contact us online or by phone. Please keep in mind that classroom space, instructor arrangements, and course materials may be scheduled and purchased based on expected class enrollments. See below for specific program information.

Academic Noncredit:
Continuing Education classes are not for credit, have a University academic department prefix and meet with a University credit course. Drop date corresponds with the U of U Academic Calendar "Last day to drop" date.
To drop an academic noncredit class within the drop date: Call Continuing Education at 801-581-7155.

U of U Off-Campus Credit:
Credit classes are offered in Bountiful, Sandy, and St. George. Drop date corresponds with the U of U Academic Calendar "Last Day to Drop" date. To drop a credit class before the deadline: drop the class in CIS (Campus Information System) or contact the Registrar's Office at 801-581-8969.

Contract: Continuing Education classes offered off-campus to non-matriculated students in partnership with University Colleges. Please contact us at 801-585-9963.

English Language Institute:
100% of tuition is refunded if the class is dropped by the first Friday of the session. NO TUITION REFUND FOR CLASSES DROPPED AFTER THE FIRST FRIDAY. Call 1-801-581-4600.

Go Learn:
Please contact Go Learn for drop/cancellation policy details at 801-581-6980.

Lifelong Learning:
Students will receive a full refund if a class is dropped 2 business days before the class start date. Contact the Lifelong Learning office at 801-587-5433.

Osher Lifelong Learning Institute:
Because space is limited and we have arranged to provide our students access to various University facilities, you may drop a course and receive a full refund up to the start of class. Once class has begun, you may drop the course, but a $20 late drop fee and class special fee will be subtracted from your refund.
If you have an extenuating reason for dropping past the start of class, please contact the Osher office at 801-585-5442, so that we may identify the best option to meet your individual circumstance. Membership fees cannot be credited or refunded.

Professional Education:
Professional Education is committed to your success. However, we understand that some circumstances may prevent you from attending your scheduled courses. Drops are permitted up to three business days before your class begins. To drop a class, please notify us via email or phone call. If we are not notified before the drop deadline, you will be charged for the class whether you attend or not. You may choose to transfer to another section of the class instead of dropping it. Online courses may be dropped any time before your initial log in. If you receive class materials, your refund may be reduced to offset the cost of any materials not returned to us in reusable condition. For more information, please contact us at 801-585-1780.

  • Degree-Plus Certificate
    Tuition is due for all Degree Plus certificates according to the University of Utah academic calendar, found here. Students may register without paying for the certificate; however students who have not paid for their certificate, or made payment arrangements with Income Accounting by the time the certificate starts will be dropped from the certificate.
    Students may cancel for a full refund according to the University of Utah refund policy. Students not cancelling by this date are not eligible for full or partial refunds. Refund dates will follow University drop date deadlines. Find your semester dates on the official Academic Calendars page.
    Students who have paid for a certificate but can no longer attend may defer their registration at no cost to another certificate that starts within 12 months. Find out more about Degree Plus policies and restrictions at

Test Preparation:
Continuing Education students may receive a full refund if the class is dropped prior to the starting date of the course. GRE, GMAT, LSAT and TOEFL classed dropped between the start date and the end of business on the first Friday following the beginning of class, will receive a tuition-only refund. To drop a Prep class, call 801-581-5361. For ACT preparatory courses, please see Youth Education drop policy below.

Youth Education:
Refund requests and withdrawal from classes must be made through Youth Education, 1195 Annex Building, Wing A, or over the phone at 801-581-6984. Parents are responsible for dropping all desired courses for their children. A 100% refund will be given for cancellations up to four (4) full weeks prior to the first day of class. No refunds will be authorized after that, including no prorated refunds for partial attendance. No refunds are authorized in the event of a dismissal. Please contact us at 801-581-6984 if you have extenuating circumstances beyond student or parent control.

By proceeding you understand that your drop request will be subject to the above terms. To submit a drop request for a not-for-credit course, follow the link below.

Submit a Drop Request

Petitioning for exception to the CECE Drop Policy
Please consider contacting the program you are enrolled in before submitting a petition for exception to policy. If you have contacted the program you are enrolled in, and have been unable to reach a satisfactory solution, you may submit a petition. Petitions may be obtained online or at 1185 Annex.