Non-Credit Course Drop and Refund Policy
Continuing Education
Changed your mind or can't take the class?
Continuing Education is committed to the quality of our classes, services, and instructors. If you are unsatisfied with your experience or unable to attend a course, please contact us online or by phone. Please keep in mind that classroom space, instructor arrangements, and course materials may be scheduled and purchased based on expected class enrollments. See below for specific program information.
Academic Noncredit:
Continuing Education classes are not for credit, have a University academic department prefix and meet with a University credit course. Drop date corresponds with the U of U Academic Calendar "Last day to drop" date.
To drop an academic noncredit class within the drop date: Call Continuing Education at 801-581-6461.
U of U Off-Campus Credit:
Credit classes are offered in Sandy and St. George. Drop date corresponds with the U of U Academic Calendar "Last Day to Drop" date. To drop a credit class before the deadline: drop the class in CIS (Campus Information System) or contact the Registrar's Office at 801-581-8969.
Contract: Continuing Education classes offered off-campus to non-matriculated students in partnership with University Colleges. Please contact us at 801-585-9963.
English Language Institute:
For information about dropping an ELI class, see https://eli.utah.edu/current_students/policies.php.
Go Learn:
The $250 deposit is fully refundable for cancellations occurring within 2 days after registration. After 2 days it is not refundable. Additional payments are refundable up to 4 months prior to the departure date. We advise all travelers to subscribe to cancellation insurance within 15 days of booking the trip. Please contact Go Learn for additional drop/cancellation policy details at 801-581-6980.
Lifelong Learning:
Students will receive a full refund if a class is dropped 7 days before the class begins. Students requesting to drop less than 7 days before the class start date, but before 50% of the class is over, will receive a 50% tuition refund but no special fee. Please note: there are certain classes with exceptions to this policy due to materials purchasing, please review the class note to see if this is the case.
Osher Lifelong Learning Institute:
Drops placed 24 hours before class begins will receive a full tuition refund. Drops placed after 24 hours before class begins will receive a tuition refund and a $20 late drop charge will be applied. Drops placed after the second class will not be refunded unless there is an extenuating circumstance communicated directly to Osher staff and an exception is granted. Osher memberships and Special Fees are not refundable.
Professional Education:
Professional Education Drop, Refund, Attendance and Grading Policies
Youth Education:
Drops made four (4) full weeks prior to the first day of class will be given a full refund. No refunds will be authorized after that. No refunds are authorized in the event of a dismissal. Please contact us at 801-581-6984 if you have extenuating circumstances.
By proceeding you understand that your drop request will be subject to the above terms. To submit a drop request for a not-for-credit course, follow the link below.
Petitioning for exception to the CECE Drop Policy
Please consider contacting the program you are enrolled in before submitting a petition for exception to policy. If you have contacted the program you are enrolled in, and have been unable to reach a satisfactory solution, you may submit a petition. Petitions may be obtained online or at our offices located at 540 Arapeen Dive, Salt Lake City, UT, 84108.