Non-Credit Course Drop and Refund Policy
Continuing Education
Changed your mind or can't take the class?
Continuing Education is committed to the quality of our classes, services, and instructors. If you are unsatisfied with your experience or unable to attend a course, please contact us online or by phone. Please keep in mind that classroom space, instructor arrangements, and course materials may be scheduled and purchased based on expected class enrollments. See below for specific program information.
Academic Noncredit:
Continuing Education classes are not for credit, have a University academic department prefix and meet with a University credit course. Drop date corresponds with the U of U Academic Calendar "Last day to drop" date.
To drop an academic noncredit class within the drop date: Call Continuing Education at 801-581-6461.
U of U Off-Campus Credit:
Credit classes are offered in Sandy and St. George. Drop date corresponds with the U of U Academic Calendar "Last Day to Drop" date. To drop a credit class before the deadline: drop the class in CIS (Campus Information System) or contact the Registrar's Office at 801-581-8969.
Contract: Continuing Education classes offered off-campus to non-matriculated students in partnership with University Colleges. Please contact us at 801-585-9963.
English Language Institute:
For information about dropping an ELI class, see https://eli.utah.edu/current_students/policies.php.
Go Learn:
Please contact Go Learn for drop/cancellation policy details at 801-581-6980.
Lifelong Learning:
Students will receive a full refund if a class is dropped 7 days before the class begins. Students requesting to drop less than 7 days before the class start date, but before 50% of the class is over, will receive a 50% tuition refund but no special fee. Please note: there are certain classes with exceptions to this policy due to materials purchasing, please review the class note to see if this is the case. If you are sick and can no longer attend class, please let us know. Email the Lifelong Learning office at lifelong@continue.utah.edu or call 801-587-5433 and leave a message.
Osher Lifelong Learning Institute:
You may drop a course and receive a full tuition refund up to the start of class. Once class has begun, you may drop the course, but a $20 late drop fee and any class special fees will be subtracted from your refund. Please note that class special fees are nonrefundable.
If you have an extenuating reason for dropping past the start of class, please contact the Osher office at 801-585-5442, so that we may identify the best option to meet your individual circumstance. Membership fees and class special fees cannot be credited or refunded.
Professional Education:
Professional Education Drop, Refund, Attendance and Grading Policies
Test Preparation:
Continuing Education students may receive a full refund if the class is dropped prior to the starting date of the course. GRE, GMAT, LSAT, TOEFL, and ACT classed dropped between the start date and the end of business on the first Friday following the beginning of class, will receive a tuition-only refund. To drop a Prep class, call 801-585-7880.
Youth Education:
Refund requests and withdrawal from classes must be made through Youth Education and can be submitted in person or over the phone at 801-581-6984. Parents are responsible for dropping all desired courses for their children. A 100% refund will be given for cancellations up to four (4) full weeks prior to the first day of class (eight (8) full weeks for residential camps). No refunds will be authorized after that, including no prorated refunds for partial attendance. No refunds are authorized in the event of a dismissal. Please contact us at 801-581-6984 if you have extenuating circumstances beyond student or parent control. For ACT preparatory courses, please see Test Preparation drop policy above.
By proceeding you understand that your drop request will be subject to the above terms. To submit a drop request for a not-for-credit course, follow the link below.
Petitioning for exception to the CECE Drop Policy
Please consider contacting the program you are enrolled in before submitting a petition for exception to policy. If you have contacted the program you are enrolled in, and have been unable to reach a satisfactory solution, you may submit a petition. Petitions may be obtained online or at our offices located at 540 Arapeen Dive, Salt Lake City, UT, 84108.