Professional Education Drop, Refund, Attendance and Grading Policies
Professional Education
Policies and Procedures
The following policies apply to Professional Education noncredit courses and programs offered through the University of Utah. Please review them carefully before registering. You can expand each section below to view details about attendance, grading, drops and refunds, and other important guidelines.
Courses with scheduled meetings, whether in-person or online, have an attendance requirement expecting students to be engaged for the full length of the class or program. Students taking classes or programs in which instructors have different attendance expectations will be notified in advance of the first class.
- This policy does not apply to online/asynchronous courses when progression is self-paced.
All Professional Education classes and programs are graded on a S-Satisfactory or U-Unsatisfactory basis. This applies to all courses or programs with the following subject codes: PROED
Students will earn one of three possible grades:
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S (SATISFACTORY COMPLETION)
- An S grade means you have fulfilled the course requirements.
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U (UNSATISFACTORY COMPLETION)
- A U grade means you have not met the course requirements to earn an S.
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EU (UNOFFICIAL WITHDRAWAL)
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An EU is a possible alternative to a “U” under the following circumstances:
- Student did not drop the class in accordance to the ProEd drop policy. This includes students who “no-show” for the class.
- The student did not attend the full class as required to earn an S grade.
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An EU is a possible alternative to a “U” under the following circumstances:
If you’re unable to attend or complete the course on time due to a permanent or temporary disability, contact the Disability Services Office to discuss needs and potential accommodations.
In Person and Online/Virtual Synchronous Classes
Applies to:
- Subject Codes PROED
If your class includes scheduled meetings, either in person or online, you may drop the class up to seven days before the start date.
To be eligible for a refund, the class must be dropped before the posted registration close date, which is seven days prior to the class start date. Refunds will not be issued after the registration close date. Non-refundable fees may apply for certain classes/programs.
You may request to transfer to another class of equal value instead of dropping. Transfer requests must be made at least seven days before the class start date and are subject to space availability. Transfers cannot be made between semesters.
To drop a class, please notify us via email at proed@utah.edu. If we are not notified before the drop deadline, you will be charged for the class whether you attend or not.
If you have contacted Professional Education about your situation and have been unable to reach a satisfactory solution, you may submit a petition for exception. An exception to university policy is warranted in cases involving unusual or extenuating circumstances. For example: a death in the immediate family, life threatening situations, medical reasons, University error, Military leave, etc. Ignorance of University procedures and deadlines does not constitute justification for exception to policy. Students who have incurred penalty fees as a result of neglect, will be responsible for those fees, e.g. cost of collections, late fees, etc. Petitions for exception must be received within the semester in which the class took place.
Petition process – Submit a statement about your situation to register@continue.utah.edu. Statement should include the class, class dates, your situation, desired remedy and any previous contacts to resolve the situation.
Online Partner Institution
Drop and refund policies vary by program. Students should refer to the specific policy provided for their program partner, as those policies take precedence.
Applies to:
University Partnered Healthcare Programs
Self-Paced Online Healthcare Classes
Students may withdraw from the program for any reason within 14 days after the date you first receive access to online program materials, which is the date of the email sent to you containing your password and login for the online program. If for any reason, you withdraw after the initial 14-day review period, you are not released from your obligation to pay the program fees in full and you are not entitled to any refund.
Applies to:
