NOTICE: Continuing Ed is open and waiting to hear from you. Our office at 540 Arapeen is open from 9am-4pm Monday through Friday to assist you in person. If you need immediate assistance, please call us at 801.581.6461.
This online course is for students who want to learn to communicate more effectively with difficult people. The material covers skills needed to deal with others in pressurized situations and techniques to avoid getting caught up in defensiveness, and includes strategies on how to merger into a conflict situation and lead it toward purposeful objectives.
This noncredit class meets with a regular University of Utah credit course.