Coping with Difficult People
Academic Noncredit

This online course is for students who want to learn to communicate more effectively with difficult people. The material covers skills needed to deal with others in pressurized situations and techniques to avoid getting caught up in defensiveness, and includes strategies on how to merger into a conflict situation and lead it toward purposeful objectives.

This noncredit class meets with a regular University of Utah credit course.

Online book and material fees may be added up until the first week of class. Students may opt out during the first two weeks of class. For more information, visit the Campus Store Inclusive Access Program's webpage. If you opt out, you will be responsible for obtaining the course materials yourself for the course.