AI at Work Micro-credential

  1. Professional Education Home
  2. Computing/IT

A working professional smiling

AI at Work Micro-credential Highlights

  • Build real-world AI workflows and tools you can use immediately.
  • Learn live with expert instructors and peers in applied labs.
  • Gain advanced skills in prompting, customization, and workflow design.
  • Develop a professional portfolio of AI artifacts to showcase your expertise.
  • Earn a recognized credential that signals responsible, business-ready AI adoption.

Let’s turn AI buzz into business impact.

AI courses are everywhere. Here’s why ProEd’s brand new AI at Work Micro-credential stands out.

Overview. The AI at Work Micro-credential equips professionals with the skills and confidence to use generative AI responsibly, effectively, and strategically in the workplace. Across three progressive courses—ChatGPT Fundamentals, Productivity with ChatGPT, and Augmented Intelligence at Scale—participants move from essential prompt-writing techniques to advanced customization, workflow design, and scalable adoption strategies. Emphasizing Augmented Intelligence, this series focuses on enhancing human expertise rather than replacing it, blending ethical safeguards with hands-on practice. By the end, learners will have developed practical AI tools, workflows, and a portfolio of artifacts directly applicable to their specific roles, positioning them to drive productivity, innovation, and responsible AI adoption in any industry.

Applied Learning. Unlike self-paced online courses, this program is guided, personalized, and accountable. Participants practice in live labs, receive instructor and peer feedback, and demonstrate mastery by presenting artifacts from their portfolio. Learners who complete all three courses are awarded an AI at Work Micro-credential, signaling to employers that the learner can apply AI responsibly, measure its business impact, and guide adoption in their organization.

Technical Requirements. These courses use OpenAI’s ChatGPT as an instructional tool, with concepts transferable to other AI products. Participants should have access to ChatGPT (Plus or equivalent) to ensure sufficient memory and context capacity for extended prompts, iterative workflows, and project artifacts. The free version of ChatGPT may be limited for these courses.

Micro-credential Program Details


Format:

  • Each class features six hours of live instruction with an expert.
  • Classes are held 6-9PM on Canvas.

Tuition

  • Each class is $307.
  • Tuition is due upon registration.
  • University of Utah Employee Discount Eligible.
  • Financial aid is not available for this noncredit program. Students are encouraged to inquire with their employers to determine if tuition assistance is available.
  • Tuition is subject to change without advance notice from semester to semester.
  • All class materials are included in the tuition cost, though students are required to have access to ChatGPT (Plus or equivalent) to ensure sufficient memory and context capacity for extended prompts, iterative workflows, and project artifacts.

Requirements

  • This micro-credential is entry-level, with no prerequisites.
  • We recommend that you take the classes in the order listed to preserve program structure and content.
  • Attendance is required for the full duration of the class.

Registration

  • Register for the three required classes at your own pace.
  • Tuition is due at registration for each class.
  • Select class titles below to view format, times and register.

Required classes:
1. PROED 417 AI at Work 1: Introduction to AI and ChatGPT Fundamentals
2. PROED 419 AI at Work 2: Productivity with ChatGPT
3. PROED 421 AI at Work 3: Augmented Intelligence at Scale

Total Hours of Instruction: 18

Benefits

Building expertise in AI equips you to harness one of today’s most transformative technologies responsibly and effectively. You’ll gain the confidence to design AI workflows, enhance productivity, and communicate business value—skills that set you apart in a rapidly evolving workplace. By completing the AI at Work Micro-credential, you’ll not only master practical tools but also demonstrate applied leadership in driving AI adoption within your organization.

  • Productivity and Efficiency: Learn how to streamline repetitive tasks, accelerate decision-making, and improve outcomes by integrating AI into your daily workflows.
  • Responsible Adoption: Gain the skills to implement AI ethically, applying guardrails and human oversight to ensure trustworthy use across your organization.
  • Strategic Value Creation: Develop dashboards, playbooks, and use-case roadmaps that translate AI adoption into measurable business impact and ROI.
  • Career Advancement: Position yourself as an AI-capable professional ready to lead innovation, guide change management, and future-proof your role in any industry.
  • University of Utah Digital Badge: Upon successful completion of all required courses, you will earn a program completion award in the form of a digital badge.

Who Should Attend

This micro-credential is ideal for professionals who want to apply artificial intelligence responsibly and effectively in their workplace. It is especially useful for the following individuals:

  • Business Leaders and Managers: Executives, directors, and team leads seeking to integrate AI into strategy, improve workflows, and drive innovation across their organization.
  • Knowledge Workers and Professionals: Employees in fields such as marketing, finance, operations, communications, and education who want to streamline tasks, boost productivity, and enhance decision-making with AI.
  • Project Managers and Change Leaders: Professionals responsible for implementing new tools and processes who want to design responsible AI workflows, manage adoption, and measure business impact.
  • Human Resources and L&D Professionals: Specialists guiding organizational learning and workforce development who want to help employees adopt AI safely and effectively.
  • Entrepreneurs and Small Business Owners: Innovators looking to leverage AI for efficiency, growth, and competitive advantage.
  • Students and Career Changers: Learners preparing to enter or pivot into AI-enabled workplaces who want to build practical, portfolio-ready skills.

Instructor

Reed Shell

"The University of Utah AI Micro-credential meets you where you are. Whether you're in marketing, operations, finance, or management, you'll learn to leverage AI as an augmenter of your work, a copilot for complex decisions, and an ambitious intern ready to tackle time-consuming tasks. No programming required—just practical skills that deliver immediate business value."
— Reed Shell

Reed Shell teaches project management and artificial intelligence at the University of Utah, bringing over 30 years of leadership experience from both Fortune 50 enterprises and AI startups. Currently working at an AI startup revolutionizing construction safety, he has led company initiatives and coached teams delivering AI and data-related solutions for major corporations.

Reed has directed Project Management Offices and delivered large-scale IT initiatives ranging from data center migrations to global software development programs. His expertise in Agile and Lean practices, including contributions to the PMI/Agile Alliance Agile Practice Guide, provides students with proven frameworks for managing AI implementations. He holds advanced credentials including Certified Scrum Professional, Disciplined Agile Senior Scrum Master, and Prosci Change Practitioner, and is a Shingo Institute Alumni.

He earned a B.A. in Communication from Boise State University and an M.A. in Organizational Leadership from George Fox University. His teaching style connects AI innovation with practical project leadership and organizational change management. Reed demonstrates his hands-on approach through projects like Classic Beetle GPT, an AI assistant he created for vintage car restoration—proving that AI principles apply across unexpected domains.

Professional Education at the University of Utah

Phone: 801-585-1780
E-mail: proed@utah.edu
Online Contact Form



Upcoming Classes

Class Title Next Start Date
AI Essentials I: ChatGPT Fundamentals 10/15/2025
AI at Work 1: Introduction to AI and ChatGPT Fundamentals 02/24/2026
AI at Work 2: Productivity with ChatGPT 03/24/2026
AI at Work 3: Augmented Intelligence at Scale 04/21/2026