Earners of this certificate will have a deep understanding of hospitality business operations including accounting, law, marketing and front office procedures. This certificate is offered in partnership with the American Hotel and Lodging Educational Institute (AHLEI), providing a stamp of approval from the American Hotel & Lodging Association (AHLA). It is recognized by hospitality employers as evidence of competency in hospitality knowledge.
This micro-certificate is stackable meaning that students completing all micro-certificates automatically earn the University of Utah Hospitality Operations Certificate and the AHLEI Hospitality Operations Management Certificate.
PEPEC 303 Hospitality Accounting (part of the Hospitality Business Foundations mc)
Covers the basic steps in the accounting cycle in the hospitality industry, preparation and analysis of financial statements, and accounting for short-term and long-term assets, liabilities, and equities.
PEPEC 304 Front Office Procedures (part of the Hospitality Business Foundations mc)
A systematic approach to front office procedures focusing on the flow of guests through a hotel. Examines effective front office management; planning and evaluation of front office operations and human resources management.
PEPEC 306 Hospitality Law (part of the Hospitality Business Foundations mc)
Covers the rights and responsibilities that the law grants or imposes upon a hotel keeper, and discusses the possible consequences of failure to satisfy legal obligations.
PEPEC 311 Experience and Service Marketing (part of the Hospitality Business Foundations mc)
This course will expand traditional marketing concepts with an emphasis on the building of relationship and value with customers in parks, recreation and tourism experiences and services. Provides a basic background in marketing, focuses on practical sales techniques, proven approaches for targeting markets, and the role of the 4 Ps.
Tuition - noncredit tuition for each course is $440.00 / Full certificate cost is $1760.00
For more information
Visit the main hospitality operations management website for information about how to apply and other important details.