ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL® provides a cohesive set of best practice, drawn from the public and private sectors internationally.
Professional Education is offering the following ITIL courses which are in a live, instructor-led format as well as available, on-demand, 24/7. These courses were designed to build your technical skills and help you progress along a path to earn ITIL Certifications.
Find out more about the ITIL certifications https://www.axelos.com/certifications/itil-certifications
Our ITIL courses are offered in partnership with StormWind Studios.
Online Course Demonstration
Am I prepared to take these courses?
ITIL Foundation Course Prerequisites
ITIL Practitioner Course Prerequisites
Find out more about the ITIL certifications – https://www.axelos.com/certifications/itil-certifications
Format: ITIL courses are fully online and participants can either watch live, high-quality, instructor-led classes or on-demand, recorded classes. You can enroll and begin anytime! Log-in information and other important details, will be sent within 3-4 business days of enrollment, from StormWind, our educational partner for ITIL courses.
Frequency of courses: ITIL online courses are available in the fall, summer, and spring. Live classes are held approximately every eight weeks and on-demand, recorded classes that are assessable 24/7. Upon enrollment, you will find dates/time for the upcoming instructor-led classes, within each ITIL course, for planning purposes if this is the format you choose to utilize.
Average time to complete: ITIL online courses are designed to be completed in 4-6 months of full-time study. However, the online training format allows you to study on your own schedule and at your own pace, so your enrollment includes one year (12 months) of program access. Some participants choose to complete the course within 6 months, then utilize the curriculum as a reference/guide for the next 6 months.
Pre-requisites: You must be at least 18 years of age and either a) have a high school diploma or a General Education Development Certificate (GED).
Technical pre-requisites:
ITIL Foundation Course
ITIL Practitioner Course
Find out more about the ITIL certifications – https://www.axelos.com/certifications/itil-certifications
ITIL Foundations Course
The ITIL Foundation course covers:
ITIL Foundations Course Outline
Module 1. Service Management Defined
Module 2. ITIL Introduction
Module 3. Service Strategy
Module 4. Service Design
Module 5. Service Transition
Module 6. Service Operation
Module 7. Continual Service Improvement
ITIL Practitioner Course
The ITIL® Practitioner course covers:
ITIL Practitioner Course Outline
Tuition for ITIL courses are as follows:
Additional Costs
Why choose the University of Utah?
We understand that you have a choice when it comes to taking professional development courses and we work hard to earn your trust with each and every class!
By selecting the University of Utah, you’ll enjoy the following benefits whether you’re coming to us as someone new to the job market, a career changer, a seasoned professional or a lifelong learner.
Resume Power - Benefit from the University of Utah reputation for credibility and quality. Choosing the University of Utah for your certificate program makes a clear statement about your commitment to excellence.
Instructor Excellence - Learn from instructors with real world experience and professional credentials.
The Power of the U Network – Students have access to a valuable University of Utah peer and faculty network.
Networking – Meet and network with other students pursuing or working in the industry.
Student Support – Count on the ongoing support of a dedicated student services staff that will assist you every step of the way.
Course Completion Requirements
How is my accomplishment recognized?
Can I apply these classes to a degree at the University of Utah?
This certificate is noncredit and cannot be applied to any for-credit degree.
Are these classes eligible for federal financial aid?
Students pursuing a certificate are considered "non-degree seeking," a status that is not eligible for federal student aid loan programs.
Student Services Team
Phone: 801-585-1780
E-mail: proed@continue.utah.edu
Online contact form