Supervisor Essentials Certificate

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This seven-class certificate is ideal for new supervisors or managers who could benefit from foundational management training in key areas such as finance, managing others and communication. Classes are taught by experienced instructors who have a variety of experiences to fit almost any student’s background. Complete seven required course to receive a University of Utah Supervisor Essentials Certificate.

Who should take this certificate?

  • Individuals new to a supervising role.
  • Individuals who have been given budget responsbilitiy along with managing a team.
  • Individuals who have been managing budgets or people for a while, but would now like to gain perspective on day-to-day challenges and observations.
  • Individuals who would like to take pro-active steps to be ready for the next promotion opportunity.

Certificate Application Fee $25.00   Register Now!

Upcoming Classes

Class Title Next Start Date
Written Communication for Professionals Notify me!
Accounting and Budgeting Fundamentals Notify me!
Conflict Resolution in the Workplace Notify me!
Employment Law Notify me!
Communicating with People and Teams Notify me!
Managing Generational Diversity 11/20/2019
Feedback, Expectations, and Delegation for Effective Managers Notify me!

This certificate provides relevant information for those who are either new to managing budgets and people or would like to refresh their skills on best-practices in order to provide value to their organization. Key topics include employment law, giving and receiving feedback, staff coaching and accounting and budgets. Take seven-classes to earn the full certificate. Classes are typically held from 9am – 4pm and are offered several times a year.

Who should take this certificate?

  • Individuals new to a supervising role.
  • Individuals who have been given budget responsbilitiy along with managing a team.
  • Individuals who have been managing budgets or people for a while, but would now like to gain perspective on day-to-day challenges and observations.
  • Individuals who would like to take pro-active steps to be ready for the next promotion opportunity.

Required courses:   7

Total hours of instruction:   49

Tuition:   All courses in this certificate are $279

Certificate Applicaton Fee -

Registration for this certificate, and payment of the $25 nonrefundable fee, signifies the intent to complete all courses associated with this certificate program. Fees cover additional student services provided for our certificate students.

Schedule:  Classes are held during the day from 9am – 4pm. Classes are typically held at our Sandy classroom facility.

Format:  Classes are held in an in-person format with experienced instructors from local organizations. Classes can be taken as part of the certificate or individually.

Frequency of classes:  All classes in this certificate are held in the fall, spring, and summer.

Required courses Held in: Fall Spring Summer
Communicating With People and Teams PROED 109
Written Communication Skills for Business Professionals PROEA 106
Giving and Receiving Feedback PROEA 415
Accounting and Budget Fundamentals PROED 113
Conflict Resolution in the Workplace PROED 202
Managing Generational Diversity PROED 439
Employment Law PROED 304

Other certificate details

  • Sequencing requirements – students may take courses in any order.
  • Pre-requisites – students should have a basic level of competency using Excel prior to taking any of these courses. Suggested resources can be provided to students needing preparation in this area.


All certificate students will receive a satisfactory (s) or unsatisfactory (U) grade at the conclusion of each class and the certificate program. Requirements to achieve a satisfactory grade will be detailed in the class syllabus.

Drop Policy

More information including drop policy here.

Communicating with People and Teams – PROED 409

Communication is the lubricant that keeps a business or organizational engine running. In fact, it is the lifeblood that provides a team with the information and direction necessary to achieve success. This class will cover key principles that will help managers and team leaders facilitate communication in a manner that enhances teamwork and allows business transactions to flow smoothly.

Written Communication for Professionals – PROEA 106

Learn to deliver clear, concise, and convincing messaging to advance ideas, build consensus, and resolve conflict. This course is intended to sharpen participants written communication skills, build confidence, and gain an advantage in the workplace. Discover how to capitalize on the purpose of your message to get the most out of email communication, reports and other forms of written business communication.

Feedback and Expectations – PROEA 415

In this course, students will learn skills needed to be an effective manager by understanding methods of giving and receiving feedback from a supervisor perspective. The students will also learn skills in developing, maintaining and discussing expectations with their employees, and understand the importance of, and best ways to approach, delegating work in a way that is respectful, conducive, and challenging for employees.

Accounting and Budgeting Fundamentals – PROED 113

This course is an introduction to managerial and financial accounting including debits and credits, accounting terms, definitions, financial ratios, operating & capital budgets, SEC regulatory and industry reporting, and financial plans and budgets. The class will also discuss examples of financial systems and accounting irregularities, internal controls, internal & external audits, fraud, & embezzlement.

Conflict Resolution in the Workplace – PROED 303

No matter your work environment, you likely negotiate conflict every day. Using a combination of lecture, discussion, and exercises, this course will help you understand the issues of conflict, learn effective communication styles, and discover strategies for effective negotiation.

Managing Generational Diversity – PROED 439

Generations in the workplace are constantly changing, and with different generations come different communication styles, expectations and priorities. In this course students will learn how to manage having different generations in the work place, and how best to communicate with workers of all ages and develop team growth.

Employment Law – PROED 304

Over the past 50 years, workplace discrimination and harassment laws have evolved and in order to avoid potential financial liability, employers need to understand their legal obligations. This course will assist employers in understanding the law and creating policies and procedures that protect organizations from claims.

Certificate Instructors

Instructors for this certificate have been selected based on their professional experience, education, and ability to teach in a dynamic and engaging manner. Each of the instructors brings unique experience from banking, healthcare, technology, finance, and accounting organizations. These instructors are all engaged in their fields and will bring a wealth of knowledge and experience to this program.

Jon Allen
Senior Manager of Operations and Analytics
Cafe Rio Mexican Grill

jon allen Jonathan Allen has over 6 years of experience in Corporate Accounting and Finance. Jon currently works at Cafe Rio where he oversees Treasury, Operations Analytics, and other strategic projects. Jon played a key role in Cafe Rio’s recent transaction. Prior to Cafe Rio Jon worked closely with the founding team at Collective Medical Technologies to setup their original accounting, CRM, & payroll systems.

Jon earned an undergraduate degree in Accounting from the University of Utah and a master’s degree in Finance from the University of Utah. Jon is a licensed CPA in the State of Utah. During his time as a student Jon was the Co-Chair of the Utah Entrepreneur Series. Post-graduation Jon worked as a teaching assistant and lecturer in the David Eccles School of Business.

Jon enjoys following the restaurant industry, small businesses, and startups.

Debbie Stone
HR/OD Consultant

debbie stoneDeborah Stone has over 24 years of HR experience, working with corporations, government agencies and non-profit entities. She has consulted on Human Resource issues with both small start-ups and multinational corporations and has worked with both public and private sector employers to improve their interpersonal and management skills. Debbie has also helped companies develop effective succession plans for a broad range of key contributors. She has provided compliance training nationally to help companies understand their legal obligations as employers.

Debbie’s background includes working as the Human Resources Director for several large law firms in Washington, D.C. and Salt Lake City, Utah before starting her own HR consulting firm in 1996. She holds a Bachelor’s degree in Philosophy and in History, graduating magna cum laude from George Mason University in Virginia in 1986. She was certified as a Senior Professional in Human Resources (SPHR) in 1993, and has an MS in Management with an HR specialization. Debbie is an active member of the Society for Human Resource Management (SHRM), serving in 2002 as a President of the Salt Lake Chapter of SHRM.

Trigena Halley
Peak Performance

trigena halleyTrigena H. Halley is the founder and owner of Peak Performance CCT, LLC. She has 20+ years of corporate experience with professional coaching, consulting and training. During her tenure in the corporate sector Trigena held various global leadership positions in corporate training, quality and performance consulting, with a focus on talent development, strategy execution, achievement of financial goals and client satisfaction. Trigena specializes in executive and leadership coaching, performance improvement, development of leaders and working with organizations to employ a sustainable coaching culture. Her experience spans service, non-profit, manufacturing, corporate, faith-based and educational organizations. Trigena has significant experience training groups as well as facilitating and coaching groups and intact work teams. She has led the development and implementation of leadership and technical training programs for several global corporate clients.

Trigena is the co-author of A Coach Approach to Leadership: Enhancing Performance, Empowering Others. She has a Master of Arts in Communication Consultancy and a Bachelor of Science in Marketing both from Oklahoma State University. She is also a Professional Certified Coach (PCC) with the International Coach Federation (ICF).

Jerry Benson
Leadership and Professional Development Consultant
Peak Performance

jerry bensonJerry Benson held the title of Chief Operating Officer for Utah Transit Authority (UTA), the public transit provider to 2.2 million residents of six counties covering nearly 1600 square miles for three years. Jerry led 1700 employees who provide commuter rail, light rail, fixed route bus, paratransit, vanpool and rideshare service to 45 million riders per year. Under Jerry's leadership in December 2005, UTA became the first transit agency to achieve certification to both the ISO 9001 quality management standard and the ISO 14001 environmental management standard. During Jerry's previous tenure as UTA's Director of Human Resources, UTA received the transit industry innovation award for its unique approach to employee participation and collaborative labor relations.

Jerry Benson holds a Master of Human Resource Management and a Ph.D. in Organizational Communication. He is an adjunct professor at the University of Utah, teaching communication, management and public administration. He teaches courses in conflict and negotiation for working professionals and teaches public administration to senior public and non-profit administrators in the university's masters programs in public administration and public policy. He is a board member and past Chairman of the Transit Labor Exchange, and has served as Chairman of both the Labor Relations Subcommittee and the Human Resources Committee of the American Public Transportation Association. He is a board member of Valley Services, a non-profit organization providing employment for people recovering from mental illness.

Corper James
Mabey Wright & James

Corper JamesCorper James practices in the areas of general business and employment law with an emphasis on employment discrimination and litigation. Corper advises clients regarding federal and state employment laws, and also specializes in providing training and prevention programs for businesses and organizations focusing on effective management techniques. Corper is the co-author of The Opportunity of Workplace Diversity: Theory, Cases, and Exercises published by Prentice Hall. Corper is also the author of several training programs designed to assist businesses and organizations in preventing and dealing effectively with workplace conflicts.

Corper is a partner at the firm of Mabey Wright & James in Salt Lake City. Prior to joining his current firm, Corper was a shareholder at the firm of Woobury & Kesler.

Program Cost - Tuition for the full certificate program is $1,953+$25 administrative cost.

Tuition for individual classes is as follows:

PROED 409: Communicating with People and Teams $279
PROEA 106: Written Communication for $ 279
PROEA 415: Feedback and Expectations $279
PROED 113: Accounting and Budgeting Fundamentals $279
PROED 303: Conflict Resolution in the Workplace $279
PROED 439: Managing Generational Diversity $279
PROED 304: Employment Law $279

There is a $25 fee required to register for the full certificate program. Registration for the certificate, and payment of the $25 nonrefundable fee, signifies the intent to complete all courses associated with this certificate program. Fees cover additional student services provided for our certificate students.

  • Tuition is due at the beginning of each course offering a pay-as-you-go option. Tuition listed above is for the 2018-2019 academic year and subject to change without advance notice.
  • Financial aid is not available for this noncredit certificate. Students are encouraged to inquire with their employers to determine if tuition assistance is available.
  • For this certificate, installment plans and deferral payment plans are available for noncredit students. Visit Tuition Payment Options for more information.


If your company is paying for your certificate or will reimburse you for the cost of the certificate, we can help you with processing the full certificate cost. Please contact our student services team at or 801-585-1780.

Why choose the University of Utah?

We understand that you have a choice when it comes to taking professional development courses and we work hard to earn your trust with each and every class!

By selecting the University of Utah, you’ll enjoy the following benefits whether you’re coming to us as someone new to the job market, a career changer, a seasoned professional or a lifelong learner.

Resume Power - Benefit from the University of Utah reputation for credibility and quality. Choosing the University of Utah for your certificate program makes a clear statement about your commitment to excellence.

Instructor Excellence - Learn from instructors with real world experience and professional credentials.

The Power of the U Network – Students have access to a valuable University of Utah peer and faculty network.

Networking – Meet and network with other students pursuing or working in the industry.

Student Support – Count on the ongoing support of a dedicated student services staff that will assist you every step of the way.

#1 - Register for the Certificate

Registration for this certificate, and payment of the $25 nonrefundable fee, signifies the intent to complete all courses associated with this certificate program. Fees cover additional student services provided for our certificate students.

#2 - Register for your Certificate Classes

Once you’ve registered for the certificate and received a confirmation from our team, you may begin to register for individual certificate classes.

  • Certificate students will register themselves for classes.
  • You may take as many classes during a semester as desired.
  • Students have two years to complete all certificate classes.
  • Payment for classes is required at the time of registration.
  • Classes may be taken individually or as part of the certificate.
  • Students may also enroll in the certificate after they’ve begun taking classes but must register as a certificate student to receive their certificate of completion.

Certificate Completion Requirements

  • Students must receive an “S-Satisfactory" grade in all classes for successful completion.
  • A certificate is awarded upon satisfactory completion of all required courses.

How is my accomplishment recognized?

  • A certificate is awarded upon satisfactory completion of all required courses
  • The completed certificate will appear on University of Utah official transcripts
  • Students will be awarded a University of Utah digital credential (badge)

Digital Credentials / Badges

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University of Utah digital credentials (badges) can be shared on social media sites and used with other professional resources. Digital badges are embedded with metadata that validate the skills demonstrated and other requirements for earning the badge. Find out more about Digital Badges at the University of Utah »

Are there exams? Am I graded?

There are no exams. Certificate classes are graded with a "satisfactory" or "unsatisfactory" option. For successful certificate completion, students must achieve a "satisfactory" grade in all classes.

Can I apply these classes to a degree at the University of Utah?

This certificate is noncredit and cannot be applied to any for-credit degree.

Is there a minimum or maximum number of classes a student may take in a semester?

There are no minimums or maximum number of class restrictions for students. The certificate must be completed within two years.

Will I have flexibility in what classes I take and when?

Once admitted, students are responsible for enrolling in individual classes on their own through the Professional Education website. Students may consult with the certificate program manager if they have questions about specific courses. (See contact us section)

Are these classes eligible for federal financial aid?

Students pursuing a certificate are considered "non-degree seeking," a status that is not eligible for federal student aid loan programs.

Professional Education / University of Utah

Phone: 801-585-1780
Online contact form

For more information about our Veterans/Military Programs, please contact us at or 801-585-1780.