AI at Work 1: Introduction to AI and ChatGPT Fundamentals
Professional Education

Discover how ChatGPT and generative AI are transforming professional work. This hands-on course introduces participants to the fundamentals of AI, effective prompt-writing strategies, and practical applications across office tasks, communication, and creative projects. Learners will explore text, image, and video generation, experiment with real-world use cases, and practice designing prompts that deliver clear, useful outputs. The course concludes with a focus on ethical considerations, responsible use, and strategies for building productivity with guardrails. The learning objectives for this course include: 1) understand how generative, agentic, and anthropic AI fit into the broader AI landscape; 2) write effective prompts using six core strategies (clarity, specificity, context, tone, creativity, personas); 3) apply ChatGPT to workplace tasks such as drafting emails, summarizing documents, and creating presentations; 4) generate and refine visual and video content with AI tools such as DALL·E; 5) identify high-value AI use cases within their industry and evaluate business benefits; and 6) recognize ethical risks--including bias, privacy, and hallucinations--and apply responsible AI practices in professional settings. This course uses OpenAI's ChatGPT as an instructional tool, with concepts transferable to other AI products.

This class is part of the following Professional Education certificate program:
AI at Work Micro-credential