Feedback, Expectation and Delegation for Effective Managers
Professional Education

Managers are responsible for getting work done through others. This is a different -- and critically important -- skill than simply doing tasks yourself. Managers benefit greatly from knowing various techniques to provide feedback in helping employees understand how they are performing and your expectations now and in the future. In turn, you benefit greatly from delegating to others, which helps you more effectively get work done and helps employees learn and grow in their position. In this class, students will learn the skills effective managers need in giving and receiving feedback from a supervisor's perspective. Students will also learn skills in developing, maintaining and communicating clear expectations with their employees, and understanding the importance of, and best ways to approach, delegating work in a way that is challenging for employees and helps them develop the skills and abilities for their professional growth.